Sorry for delay, NY is not very good time for support
First of all check bot version in about box. Latest is 9.13.5, if not, update bot manually from
archive. Take evepilot.exe file and replace your file with new.
Check that eve is not hovered with any of windows or on the top of any window when started. Minimize windows if necessary and remove gadgets from desktops if present. Set desktop resolution big enough to fit eve client with 1024*768 resolution. In videocard settings check that hardware antialiasing disabled. This bot is OCR bot and should work with not modified image. Another name of the mode is FXAA mode. Deinstall any addons which modify eve client image, e.g. third party FPS counter. Account must be ready to start bot. Initial tutorial is cancelled manually, any popups like omega was just activated are closed.
With latest version record and send me log as per link in my signature (if you did not yet). I will check for details and we solve the problem. To make everything faster
contact me